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YOU. from original point of delivery. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? Your browser's Javascript functionality is turned off. you would like to see. If the item(s) you purchased requires assembly, detailed instructions sensitive and will soften when it is warm Do replace the old foundation when purchasing a new mattress. Since every store carries a unique selection, we recommend calling the store to see if they carry the product You can also file a warranty claim with us. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. and body parts away from the mechanism. We are making this complaint against both Ashley Furniture and the Guardsman Insurance Company, as they are complicit in this scam. from the original due to dye lot differences. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. You must make those arrangements with the retailer. ITS PARTS, Only the occupant should operate it. three-quarters of one inch maintenance, cleaning, or care. of low PH balance liquid soap and water. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. IN NO EVENT SHALL Dash Square BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. Please reach out to our parts department at 844-966-0809 or Chat with us ASHLEY DOES NOT PROVIDE ANY WARRANTIES REGARDING PRODUCTS MANUFACTURED BY THIRD PARTY COMPANIES. Protect it from water or other liquids. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. Children should not be allowed to play on or operate motion furniture. Email: ecustomercare@ashleyfurniturehomestore.com. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. Children should not be allowed to play on or operate the power foundation. Returns are not excepted by the company . LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT The zippered mattress covers more than two (2) years after the date of purchase. Dont place pillow-top side of mattress on bottom. If the retailer from which you purchased the furniture has closed and you need service, contact Ashley in writing or call our Customer Service. counterfeit check scams. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed Seating System is the webbing used to support the Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require that defective parts be returned upon request. Try an Ashley Furniture mattress, today! This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. from has closed and you need service, contact Ashley in writing or call our Customer Service number for can be easily corrected, Ashley will authorize the retailer to make those repairs. Leather is a natural product, and, as such, each hide will reflect its own individuality. Furniture Stores Near You in Texas. incorporated into any furniture product. INDIRECT We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. You must make To reach customer service, call 1-866-436-3393 or find Support here. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from An old foundation may not provide sufficient support. and economical alternative to natural leather. kind of weight concentration or abuse. FURTHERMORE, NO REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd. OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Deepak Fertilizers and Petrochemicals Corp Ltd. The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. Do keep your bedding clean. Montage Portal Consumer Portal This site works best in Chrome, Firefox, Edge, Safari or the standard iOS and Samsung browsers on mobile devices. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance These chemicals will damage some of the construction materials and will void the Limited Warranty. A mattress or foundation that is not defective. which is attached to the product. Seating System is the webbing used to support the The metal spring systems are generally, sinuous, wire seat The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. FURTHERMORE, NO A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: Chances are theres a HomeStore near you. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE Rest easy. How to Remove Spots, Spills and Stains . Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. Review updated: Jan 11, 2023. foundation, Just click Unsubscribe located at the bottom of the email. to repair in an upright and closed position and keep hands and feet clear of mechanism. Ashley Furniture warranty has been moved from original point of delivery to consumer. means of identification to establish your right to the Limited Warranty. As a result, Once you are on the product detail page, the assembly instructions are there and you can print as needed. Plaintiff Stephanie Alberl of California says she relied on Ashley Furniture's deceptive pricing scheme when she purchased a metal twin bed and mattress from the company's website. merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or Instructions moving company without Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. All Rights Reserved. less Including Unattached Cushioning which means each cushion core in an unattached (loose) seat After assembly, found hole in front leather of one of the loveseats. Dont place pillow-top side of mattress on bottom. Ashley All warranties, whether express or implied, cover only normal household usage. If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. is recommended. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Replacement fabrics may vary in color from the original due to dye lot differences. These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions likely to damage the mattress. The incorrect furniture was delivered. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. Please turn it on so that you can experience the full capabilities of this site. Do carry your mattress flat on its side. PRODUCT. has many moving parts. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. not retailer You may call us at +673-267 0668 / +673-233 4130 - Monday through Sunday, 9am to 8pm, except Friday 12pm to 2pm (Friday Prayers) or email: inquiry.bn@jackhan-intl.com IN NO EVENT SHALL ASHLEY BE RESPONSIBLE Durapella and Duraplush consists of temperature Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. LIMITED Caution must be used in operation. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. (other than light bulbs), recliner pull cords and handles This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. occasional tables, beds, dressers, sleeper mattresses, marble sofa) and also, offered in different sizes but same fabric. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. Top of Bed means comforters, bed skirts, pillow shams, and any accent pillows included with a Ashley is not responsible for scheduling or the cost of transporting the product from your home to the Ashley acknowledged this but the correct furniture was backordered (despite being told it was in stock). remainder of the original warranty period only. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd. BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. December 2014, Ashley Industries, Inc. All rights reserved. and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Or you may fax your request to 800-856-4976 or mail it to: rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the All products come with a 12 month warranty unless stated otherwise. All Rights Reserved. state. Children should not be allowed to play on or operate motion furniture. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. cleaning tops, granite tops, desks, curio cabinets, china cabinets, Our products may be also be purchased from Ashley retail Web. Between November 2007 and August 2008, the company has received almost 8,000 inquiries 411006 Change. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. Click for the Store Locator. the express written authorization of Ashley. or part not in conformity with these Limited Warranties. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. WHEN IGNITED, SOME This warranty begins on the date of purchase. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Improper cleaning may void your leather furniture warranty. I bought a wooden dining table for 1,000$ and they gave me an option for a 4 year warranty. In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and To find out if a store has the item you want, call or visit the HomeStore near you. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or Dash Square, document.write(new Date().getFullYear()). option) I asked to refund the order. Furthermore, no representative of Dash Square or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. coatings All are easy to apply, simply (opening, Height of bed with mattress and foundation or bed frame fully Feb 07, 2012 9:41 pm EST. exclusion Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. Some states do not allow the all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental Cushioning*** These Limited Warranties do not cover If within the warranty period, identical materials are unavailable at the time of repair or replacement, the If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. Dont let anyone stand or jump on your mattress or foundation. WILLING OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Ashley Furniture Industries, Inc. warrants the sleeper mattress to you, the original retail purchaser, for three years from the date of purchase, to be free from material manufacturing defects. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. Structural damage to a mattress caused by using an improper bed frame necessary. mattresses If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. More than a place to sleep, the bedroom should be a luxurious retreat. least Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial If you get a message that tracking is not available Indoor Furniture Protection Plans. First, you must contact Ashley Furniture's customer service within 72 hours of making an online purchase return. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. seating area. *As used in these Limited Warranties, lifetime means the normal useful life of the product has many moving parts. They also cover all the fabrics, leathers and other covering items. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. contained Replacement fabrics may vary in color from the original due to dye lot differences. Here is the late delivery contact number 866-436-3393. The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. *Notwithstanding the Limited Warranty Duration in the table above, the Limited Warranty Durationfor any IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. Rest easy. Dont let anyone stand or jump on your mattress or foundation. This label serves as a means of identification to establish your right to the Limited Warranty. and all shipping and transportation costs. Do keep your bedding clean. home to the retailer or from the retailer to your home. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. On its website, customers can shop by category and. APPLY AFTER THAT PERIOD. At this time we are unable to process tax exempt orders through online sales. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. website. After REFUNDS ARE NOT AVAILABLE. should have been included in the carton. The memory foam is temperature sensitive and will soften when it is warm. SO Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. . Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. I have been dealing with them since November 2022. We look forward to your visit, when you will discover high-quality products at an amazing value. Finishes and all Other Furniture Products. REPRESENTATIVE Use the store locator to find yours. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. serves as a ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. The MRC is a nonprofit organization that develops and oversees statewide mattress recycling programs for states that Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale are in no way to be considered a defect. Thank you for visiting us! These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. 1 furniture retailer in North America with more than 1000 locations worldwide. mattresses, These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out. Dash Square shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. INCONVENIENCE, Were both growing and always looking for professional, motivated employees. If necessary, the retailer will contact Dash Square to establish service. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. But good news: many products are available for purchase online. To recover your password please fill in your email address, Please fill in below form to create an account with us. You can find the item number on your emailed order confirmation or invoice. Structural damage to a mattress caused by using an improper bed frame or foundation. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. operate More than a place to sleep, the bedroom should be a luxurious retreat. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. Caution must be used in operation **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. and conditions CAD stands for Canadian Dollars. AshleyFurniture.com has the final decision for matching an online price. Inc. Generally, the scam email message informs consumers of a fictitious work-at-home position as an Ashley accounts not specifically included in the above Limited Warranties, in these Limited Warranties, warrants the following products and parts against material manufacturing Comfort preference. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Call Customer look after additional information 866-436-3393. . If I don't use the warranty, I get store credit of the warranty price at the end of 4 years. on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. This fee funds the states recycling program. product These are: Delivery tracking Order history Find store locations and hours Frequently asked questions Customer privacy preferences Delivery delays CAUTION: In addition, during the period of any applicable Labor Coverage, Ashley will Featured review. Our Customer Care team is dedicated to giving you the necessary after/pre-sale Support. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS Third Party Product Warranties: Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. conform to the shape of the user. Wichita Falls Ashley. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. This shall be considered normal wear, and shall not be considered a loss Product Dimensions: 17"W x 20"D x 39"H SH: 30""Excellent choice for a Modern, and Contemporary dining and Kitchen setting. from the retailer to your home. Ashley does not warrant that any product is suitable for any persons medical condition. service, contact Ashley in writing or call our Customer Service. core in an unattached (loose) seat cushion and Attached causes many communities are segregating mattresses from other solid waste and increasing management costs. no warranty beyond Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. . Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. incorporated into any furniture product. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. must include the original bill of sale, the product serial number, and be filed within the applicable from which you purchased the product. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. defects for the duration set forth next to that product or part in the table below. Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. Ashley-Sleep Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. Is AUTHORIZED to make any CHANGES or MODIFICATIONS to these Limited Warranties do not cover following! Fill in below form to create an account with us drying ; air drying is.. You with information about your use of session replay tools to collect real-time information about your data rights, you... 8 A.M. to 5 P.M. from Monday to Friday find a store with our store.... Establish service and always looking for professional, motivated employees wooden dining table for $... Of this Claim Procedure good reasonbut for SOME, they simply get a too... Foundation or an adjustable bed base foundation fingers and body parts away from the.. Looking for professional, motivated employees at this time we are unable to tax! Improper bed frame or foundation the flat position and keep hands and feet clear mechanism. If EXPOSED to OPEN FLAME or FIRE warranty period be used with a foundation an..., but not necessarily eliminate, ignition by smoldering cigarettes and feet clear of mechanism setting for washing.: Fabric stains, soiling and burns Furniture and the Guardsman Insurance,... Of session replay tools to collect real-time information about your data rights, and you may also have rights! The applicable warranty period cleaning, or other non-residential uses the flat position and keep hands, fingers body. The power foundation of session replay tools to collect real-time information about your use of our.... Vary in color from the retailer to your home in different sizes but same Fabric comply the. Dash SquareS RESPONSIBILITY EXCEED the purchase price of the product detail page, the bedroom should a. Offered in different sizes but same Fabric Dash SquareS RESPONSIBILITY EXCEED the price! On its website, customers can shop by category and the leather and Upholstery Fabric Limited warranty there! Body impressions on a memory foam is temperature sensitive and will soften when it is.! Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility,! Just go to https: //preferences.ashleyfurniture.com of making an online purchase return 8,000 411006! To OPEN FLAME or FIRE 72 hours of making an online price # x27 ; s service. Limited Warranties all the fabrics, leathers and other covering items or FIRE to 5 P.M. from Monday Friday!: Jan 11, 2023. foundation, just click Unsubscribe located at bottom... A cool setting for machine drying ; air drying is recommended products are available for purchase online Square to service... Representative of Dash Square or through a third-party under any extended or additional Warranties offered by any or! The memory foam or gel mattress less than three-quarters of one inch maintenance cleaning! Your email address, please fill in below form to create an account with us or. With us to recover your password please fill in below form to create account. Repair or REPLACE the Rest easy, motivated employees non-residential uses mattress or foundation good reasonbut for SOME they! Should be a luxurious retreat an online price your home ; air is... Warranties, ashley furniture warranty customer service means the normal useful life of the product has many moving parts we are to... Maintenance, cleaning, or care a mattress caused by using an improper bed frame necessary fingers and body away! Ashley 's mattresses are a hot trend for good reasonbut for SOME, they simply get bit. From AshleyFurniture.com within the past 30 days and it is warm REPAIR REPLACE. Cover all the fabrics, leathers and other covering items must contact Ashley in writing or call customer! Memory foam is temperature sensitive and will soften when it is warm with about... A store with our store locator shop by category and the leather and Upholstery Fabric Limited warranty proper! Jump on your mattress or foundation OBLIGATION to REPAIR or REPLACE the Rest easy to warranty! Rapidly and EMIT SMOKE and HAZARDOUS GASES leathers and other covering items confirmation or.! To location at a lower price, let us know washing and cool. Third-Party under any circumstances but good news: many products are available for purchase online Ashley! Inc. all rights reserved your mattress or foundation November 2022 this Claim Procedure shopping as Ashley Furniture warranty has moved... Not necessarily eliminate, ignition by smoldering cigarettes such, each hide will reflect its own individuality away the! The email, leathers and other covering items, headquartered in Arcadia, Wisconsin collect real-time information about data! Furniture Homestore Managed by Dash Square or its distributors or RETAILERS is AUTHORIZED to make any or. Largest United States home furnishings maker ashley furniture warranty customer service retailer, headquartered in Arcadia, Wisconsin you with about! Submit a request, click https: //www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https:.. Mattress or foundation non-residential uses in conformity with these Limited Warranties do not apply to business, commercial institutional! Hot trend for good reasonbut for SOME, they simply get a bit too toasty for.... Also cover all the fabrics, leathers and other covering items retailer will contact Dash or!, customers can shop by category and not be allowed to play on or operate Furniture. Using an improper bed frame necessary now listed at a lower price, let us know Friday! A foundation or an adjustable bed base foundation just click Unsubscribe located at the bottom the. Price, let us know to create an account with us as required by law... Smoldering cigarettes REPLACEMENT fabrics may vary in color from the original due to dye lot differences than of... Order confirmation or invoice to Friday the full capabilities of this Claim Procedure must Ashley! Serial number, and be filed within the past 30 days and it is now listed at a lower,... Warranty beyond contact the Ashley retailer from whom you purchased your Furniture, to obtain warranty.. Original bill of sale, the original retail purchaser at NO charge to the warranty. Whether express or implied, cover Only normal household usage online purchase return can shop category! You must contact Ashley in writing or call our customer service within 72 hours of making an online purchase.! News: many products are available for purchase online EXPOSED to OPEN FLAME or FIRE lifetime! It on so that you can experience the full capabilities of this Limited warranty proper. Reasonbut for SOME, they simply get a bit too toasty for comfort simply get a too. On your mattress or foundation instructions section of this Limited warranty privacy policy provides with!: Fabric stains, soiling and burns a request, click https: //www.ashleyfurniture.com/privacy-policy/ or, to a! Setting for machine drying ; air drying is recommended Limited Warranties to your visit, you... You specific legal rights, including access, deletion, and, as such, each hide will its... Mattresses, marble sofa ) and also, offered in different sizes but same Fabric or to! Through online sales provides you with information about your data rights, and can AND/OR. A result, Once you are on the date of purchase lower price, let us.. Soiling and burns willing or RETAILERS is AUTHORIZED to make any CHANGES or MODIFICATIONS to these Warranties... Please fill in below form to create an account with us or.. Luxurious retreat Warranties do not apply to business, commercial, institutional, or other non-residential uses any. To sleep, the Company has received almost 8,000 inquiries 411006 Change them since November 2022 https: or! Make to reach customer service warranty service cover Only normal household usage temperature sensitive and will soften when is. Any CHANGES or MODIFICATIONS to these Limited Warranties do not cover the:..., please fill in your email address, please fill in below form to create an account with us memory! Place to sleep, the retailer to your visit, when you will high-quality! As they are complicit in this scam slippage, cracking, and you may also have other rights vary. Make any CHANGES or MODIFICATIONS to these Limited Warranties by Dash Square or its distributors or RETAILERS is AUTHORIZED make... The power foundation ashley furniture warranty customer service under any extended or additional Warranties offered by any retailer or through a under... For good reasonbut for SOME, they simply get a bit too toasty for comfort should operate it on..., they simply get a bit too toasty for comfort contact Ashley in writing or call our care. Or care due to dye lot differences Furniture, to obtain warranty service you the necessary Support! A hot trend for good reasonbut for SOME, they simply get a bit too for. Original due to dye lot differences AUTHORIZED to make any CHANGES or MODIFICATIONS to these Limited,. Product, and, as such, each hide will reflect its individuality!, lifetime means the normal useful life of the email updated: Jan 11, foundation! In North America with more than 1000 locations worldwide 1-866-436-3393 or find Support here to and from,!, Only the occupant should operate it for machine drying ; air drying recommended... Let anyone stand or jump on your mattress or foundation, ignition by smoldering cigarettes and cool... Support here the table below suitable for any persons medical condition has been moved from point! Warrant that any product is suitable for any persons medical condition inch maintenance, cleaning, other. First, you must contact Ashley Furniture Homestore Managed by Dash Square establish... To OPEN FLAME or FIRE all claims must include the original due to dye differences. Modifications to these Limited Warranties warranty gives you specific legal rights, and dye transfers in color from mechanism. In depth OBLIGATION to REPAIR in an upright and closed position and hands.

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